Built for South African SMEs · Success-fee only

Stop chasing.
Start collecting.

PaidUp Collect gives your team a structured, audit-ready way to recover overdue debt — with AI-crafted campaigns, a ready-to-use document library, and a clear escalation path. No lawyers required. No upfront cost.

No upfront cost
Tiered 6-15% success fee
Documents stay drafts
Your team stays in control
scroll
R0
Monthly fee
6-15%
Tiered success fee
Cases & campaigns
100%
Your control

The problem

Chasing debt manually
is costing you more than money.

South African SMEs are owed billions in overdue invoices. The problem isn't recovering it — it's having a system to do it consistently.

Manual follow-up eats your day

Your team calls, emails, and sends reminders manually — while debtors know they can wait you out. Every hour spent chasing is an hour not spent on growing your business.

No consistent escalation path

Without a clear process, there's no pressure. Debtors learn they can ignore the first reminder, and the second, and the third. A system changes the dynamic entirely.

Formal documents are slow and costly

Getting a lawyer to draft a letter of demand for every overdue invoice is expensive and slow. So most businesses skip it — and lose the leverage that comes with it.

How it works

Three steps to a working
debt recovery process.

No complex onboarding. No months of setup. You can have your first campaign running today.

01

Import your debtors

Upload a CSV or enter cases directly. Every overdue invoice becomes a tracked collection case with the debtor's full profile, invoice history, contact details, and escalation stage.

02

Launch targeted campaigns

Choose your tone, set your schedule, and PaidUp prepares AI-crafted outreach messages. You review every draft before anything goes out — you're always in control.

03

Escalate with documents

When reminders aren't enough, open Document Prep. Select a template, and your case data fills in automatically. Download, review, and send on your own letterhead.

Features

Everything you need to recover
what you're owed.

PaidUp Collect combines outreach, documents, and pipeline tracking in one workspace — built for your team, not your debtors.

Campaign manager

Build and launch bulk outreach campaigns to your debtor list. Choose tone, schedule, and channel — PaidUp drafts the messages for your review.

Document prep workspace

Select from a library of demand letters and escalation notices. Case data fills in automatically. Download ready-to-use drafts at any time.

AI-enhanced drafting

AI reviews your outreach drafts and suggests improvements based on the debtor's stage, amount, and history — making every message more effective.

Collections pipeline

See every debtor case at a glance, sorted by stage and recovery priority. Know exactly where each case stands and what action is needed next.

Draft review & editing

Every outreach message and document is a draft first. Edit in plain text, preview with real debtor data, and only download when you're satisfied.

Audit-ready records

Every action — case updates, document generation, message queues — is timestamped and logged. If a dispute arises, your paper trail is complete.

Document prep

Formal documents
without a lawyer.

Select a debtor case, pick a template from the library, and PaidUp fills in all the details automatically. Edit in plain text, preview the final result, and download when ready. You decide when and how to send — PaidUp never files anything on your behalf.

Download drafts as .txt or print-ready view
Preview filled template with real case data
AI context enhancement on every document
Letters of demand, payment arrangements & more
Document Prep — Letter of Demand
SUBJECT
Formal Letter of Demand — Invoice #INV-2024-0042
BODY

Dear Thabo Mokoena,

We refer to outstanding Invoice #INV-2024-0042 dated 14 March 2024 in the amount of R 18,500.00.

Despite our previous reminders, this amount remains outstanding. We hereby formally demand payment...

Download .txt
Print view

Pricing

Simple. Honest.
Aligned with your success.

We only earn when you recover money. That means our incentives are perfectly aligned with yours.

Full access · No lock-in
R0/ month
Tiered 6-15% success feeper recovery

No monthly fee. No setup cost. No prepaid slots. When you recover an outstanding invoice, the success fee is charged on that recovered case only. Smaller claims stay viable and larger recoveries automatically get cheaper.

Under R5,00015%
R5,000 - R25,00012%
R25,000 - R100,00010%
R100,000 - R500,0008%
R500,000+6%

Everything included

Unlimited collection cases
Unlimited outreach campaigns
Full document template library
AI-assisted message drafting
Collections pipeline & case tracking
Draft review and editing workspace
Audit log for all actions
CSV import & case management
Start for free — pay only when you collect

FAQ

Common questions.

Do my debtors sign up on PaidUp?
No. PaidUp Collect is a tool for your internal team only. Your debtors never log in, register, or interact with PaidUp directly. Outreach goes out from your team's communication channels.
Does PaidUp file legal documents or contact authorities?
Never. Every document PaidUp generates is a draft for your internal review. You download it, edit it if needed, and decide when and how to send it. PaidUp does not auto-file anything or contact any authorities on your behalf.
How does the tiered success fee work in practice?
PaidUp charges only when money is recovered, and the percentage depends on the recovered amount per case. Smaller recoveries are charged up to 15%, while larger recoveries step down to 12%, 10%, 8%, or 6%. There are no monthly charges, setup fees, or prepaid debtor slots.
What types of documents can I prepare?
The library includes letters of formal demand, final demand notices, payment arrangement proposals, service restriction notices, and escalation letters. Templates are designed to be professional and audit-ready, ready for your letterhead.
Can I use PaidUp alongside my existing accountant or attorney?
Absolutely. PaidUp is designed to complement your existing advisors. You can share the prepared documents directly with your attorney, or use them as a starting point for any formal process they handle.
What happens to my data?
Your data is yours. Debtor information, case details, and generated documents are stored securely and only accessible by your team. We do not share or sell your data.
Start today — no upfront cost

Ready to stop chasing
and start collecting?

Set up your first campaign in minutes. No credit card required — you only pay a fair tiered fee when you actually recover money.

Get started — it's free to beginSign in to existing account

Documents are always drafts. We never file anything or contact authorities on your behalf.